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Hotel Reviews Sheraton Hotel Bellevue
September 4, 2011
Probably looks a bit tired on the outside but great where it counts, in
the rooms. Very friendly staff, all round great experience.
Hotel Reviews Sheraton Hotel Bellevue
August 28, 2011
I can generally figure out the tempo of a hotel pretty quickly, and it
took me less than a day to determine that this is an especially well
managed hotel, with an upbeat, motivated, guest-centric staff. Our
experience as guests of Sheraton Bellevue was very favourable.
From the outside, the hotel looks box-like and dated. And as noted by
others, access to this hotel via its surrounding one way streets is a
nuisance. Some areas of the hotel look its age (architecturally), but
the hotel boats a modern interior decor and is well maintained and
clean. Our room was immaculate. Most noteworthy, though, were our
interactions with the staff. Every staff person that we met, was
friendly, helpful, professional and engaging. Leading a business, I know
how much effort goes in to keeping a staff happy - - and I also know a
phony smile from a sincere one - - and I could tell that this staff was
well trained and felt good about coming to work.
I have no idea who the General Manager is of this hotel, and I know that
juggling a guest's satisfaction is a microcosm to managing a hotel's
ownership; in the case of the Sheraton Bellevue it seems that the
General Manager is doing an exceptional job managing the hotel, its
staff, and its owners; laudable accomplishment. Being a guest of this
hotel was really a pleasure - - and a non-event, a pleasant reprieve for
a Road Warrior.
We look forward to returning to the Sheraton Bellevue.
Hotel Reviews Sheraton Hotel Bellevue
August 19, 2011
I stayed at the Sheraton for three nights in August when I was in town
for a wedding. The hotel was a good, standard place to stay. Was busy
during the days so really only was in room for sleeping. Everything was
of good quality and all expectations were met. We had a freeway-side
room (#501) which meant that there was quite a bit of traffic noise that
you could hear with the windows closed. It didn't disrupt sleep and
ended up being white noise.
We checked in late (after midnight) and the lady at the counter was a
bit unprofessional. She was very nice, but kept exclaiming that the
daytime shift didn't preassign rooms or something. Check in took a bit
longer because of this, which is fine, I just would have preferred not
to know the specifics of the issue (repeated over and over).
I would stay here again.
Hotel Reviews Sheraton Hotel Bellevue
August 7, 2011
Enjoyed most of my stay at Sheraton. Little trouble with a/c, front desk
sent up a/c engineer right away and it was fixed. Easy access to hwys,
business district and 2 restaurant easily accessible by foot next to
property and by lobby. Room clean. Housekeeping did a good job. Only
concern I had was breakfast in club room. Being a regular Sheraton
customer all over the country I have been to many club areas. This
Sheraton 'Club' breakfast was very busy regardless if I came early or
late. 3 out of 4 mornings items were 'out' while I was there. Out of hot
water for tea, out of cardboard coffee insulators, coffee, waffles,
danishes, fat free/skim milk, diet Coke, water and so on. Sometimes "we
are waiting on some from downstairs", or "we have been really busy". Hot
water was obtained for tea, inconsistent in staff making effort to
replace missing and empty items. Not sure if that is management limiting
'x' amount of food for club or what. I would stay again, because I am
there for location and good nights sleep.
Hotel Reviews Sheraton Hotel Bellevue
August 5, 2011
First off: it's rather tricky getting into the parking lot of the
Sheraton Bellevue as there are one way streets and lane barriers to
navigate. And it doesn't help that the hotel doesn't have a lot of curb
appeal (its exterior is rather drab and modest). Looks can be misleading
as the interior is modern and smart looking. The renovated room wasn't
particularly large, but was stylish and the 2 double beds accommodated
all with ease. The beds were super comfortable! The bathroom was modern,
spacious and clean. Though our room faced the highway, we didn't hear
any traffic at all. We weren't able to get a club room upgrade, but did
receive complementary breakfasts. The breakfast was a standard cold
buffet, with french toast being the only hot item. It was definitely
more than adequate, and the hostess on duty was extremely friendly and
professional. (I overheard other guests commenting appreciatively about
the breakfast too.) We didn't use any of the limited amenities of the
hotel, other than the complementary internet stations off the lobby.
While the hotel is situated in a rather commercial section of Bellevue,
it's very close to shopping (Bellevue Square) and about 30 minutes by
car from downtown Seattle. All-in-all, I found our stay for a family of
four to be very pleasant indeed! |
