Hotel Review of the Sorrento Hotel Seattle
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Mar 2, 2010
We were delighted with our choice in this Hotel, the rooms were shic, modern &
beautiful. A little bit small but perfect for our two night stay. The people in
the lobby were very friendly and made us feel at home. I hate how swanky hotels
make you feel uncomfortable and not welcome but that certainly didn't happen
here.
Hotel Review of the Sorrento Hotel Seattle
Feb 22, 2010
Stayed at the Sorrento for the first time after moving away from Seattle 10
years and after never stepping foot in the door while residing in the city but
had always heard glowing reviews of it. Was immediately taken aback by the
generosity of the staff who were very friendly and immediately offered a room
upgrade. Upon entering the room i found out why this hotel was given such high
marks, separate sitting area with couch and desk, the most comfortable
down-filled bed, large marble bathroom with excellent toiletries. We were most
pleased. It is a little stretch for walking down to Pike's Market unless you
happen to be in tiptop shape as Seattle is very hilly. The breakfast was
excellent also and plus they have a nice happy hour in the lobby with the
fireplaces glowing which can be handy during the wet weather that may great you
while in Seattle.
Hotel Review of the Sorrento Hotel Seattle
Dec 31, 2009
We booked The Sorrento via Last Minute and were pleasantly surprised by the
quality of the old style hotel. Its definitely old - so if youre looking for
sleek fittings, bland colours, lots of glass, designer taps, plasmas etc then
this is not the place for you.....head to somewhere that was built in 09
instead.
This is a beautiful old building that has been taken care of and is very
welcoming. Its a step back in time to a simpler world - beautiful furniture and
linen etc.
Its located on top of the hill so you get a fair bit of incidental exercise
every time you head into the city centre / markets. Happy hour offers some great
drinks deals and next time we visit we will book for the high tea.
A nice change from the standard hotel ....definitely recommend it.
Hotel Review of the Sorrento Hotel Seattle
Nov 26, 2009
The Sorrento is awesome! I ended up booking a room at the last minute (for an
outrageous price of no less than $200) but my stay was incredible.
The rooms are amazing, the staff is very helpful and friendly and the service
was impeccable.
If you're ever looking for a romantic splurge I'd definitely recommend it.
I've stayed at a lot of high-priced establishments and this is one of the few I
can say the rooms were 5 star. A lot of times you will pay for 5 star and see 5
star in the lobby... and then encounter very average rooms and amenities. This
is definitely not the case with the Sorrento.
Hotel Review of the Sorrento Hotel Seattle
Nov 1, 2009
Well, we were really disappointed. After all the great reviews we really
expected more from this place. The pictures look GREAT but it doesn't really
feel like that once you're there. It's a very old hotel and I really respect the
fact that they want to keep it as original as possible, however it's tiny and
dark and not really equipped with any modern amenities. (ie: no ice machines,
vending machines, gift shop, etc)
We arrived early and our room wasn't ready (even though I called the day before
to let them know we'd be early) so we had lunch in the "restaurant." They have a
very small menu with very brief descriptions and everything is pricey. The
server was nice and friendly and the food was pretty good but I don't know if
was worth the price. The atmosphere was dark and old and felt like a gentleman's
club so we weren't totally comfortable there.
After lunch our room was ready so that worked out nicely. We headed up the tiny
elevator to our "junior suite" which was definitely not what we expected either!
Very, very small for a suite of any kind. The room was stuffy and the AC doesn't
work so we had to open the windows which don't have screens so we had a few
insect visitors- oh great. The TV was a joke- totally basic cable with no guide
channel, info button or TV guide anywhere in the room so you have to just flip
through and hope you find something you want to watch (and all the channels had
crappy reception, very fuzzy).
The bathroom was adequate- nice sink and vanity, closet with robes, etc.
Separate tiny area with toilet and tiniest shower ever (my 6'4" husband was
rather cramped).
The "suite" area consisted of a loveseat, two chairs and a coffee table. Wow! So
glad we upgraded. The king size bed was mostly comfortable, lots of nice pillows
that reaked of hotel bleach. There was about 4 feet of space between the end of
the bed and the "suite" area so we're talking small here people. Trying to get
room service of any kind took a while but everyone was friendly and helpful.
The other major con of this place is the location. There is nothing around there
that is remotely interesting. Since we ate lunch at the hotel's only restaurant,
we decided to wonder around outside to find something for dinner. There was no
one around at the concierge desk or the reception desk to ask for
recommendations so we set off on our own and were sorely disappointed by what we
found. Nearly everything was already closed and it was 5pm on a Saturday!
Hello?! We ended up eating fast food because it was the only thing open that
looked even sort of clean and welcoming. Not how we wanted to spend the first
night of our vacation!
We had to leave really early the next morning to get to the Amtrak station and
mysteriously the awesome hotel car was gone so we had to call a cab. We were
hoping to utilize that car a couple of times to save money but it was never
there for us!
So, it was a decent place to spend one night but the bottom line is that we
wouldn't go back so I can't recommend it.
Hotel Review of the Sorrento Hotel Seattle
Sep 25, 2009
I and my wife own a Four Diamond property and typically stay only at four or
five diamond properties as a matter of comfort. We found the rooms and ambience
of the Sorrento to be excellent. What really makes this hotel special, however,
is the staff. There is a difference between a high level of service that is
simply offered by the book vs warm, sincere high service tendered with a genuine
desire to help. The Sorrento excels in the latter. I hope to stay here often in
my future travels to Seattle. |
Hotel Review of the Sorrento Hotel Seattle
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Sep 21, 2009
We stayed at the Sorrento for a wedding that was taking place on the 7th floor.
We had a junior suite. It was small for a suite, but very quaint. Since this is
an older hotel , everything seemed small. However, it was still beautiful. The
bed was great. Everything was super clean. The concierge staff was great. We
parked at the hotel and our car was always ready when we needed it. No negatives
other than a charge for the restaurant was posted to our bill even though we
never entered the restaurant. However, they promptly removed it. |
Hotel Review of the Sorrento Hotel Seattle
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Aug 11, 2009
For value, location and old world charm, I consider this hotel to be a good
value. Service was good both at the valet, concierge and in the bar/restaurant.
Particularly noteworthy service was provided by John and Kody, and there is a
fireside sitting lounge where live jazz acts played while we were there. The
common areas are warm and adorned with rich woods typical of the turn of the
century era that this hotel was built in. We would definitely stay here again
when back in the Seattle area. |
Hotel Review of the Sorrento Hotel Seattle
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Jun 15, 2009
We stayed two days in Seattle at the end of a trip. We were impressed with
previous reviews of the hotel and chose it on that basis. It is easy to find.
However they have no parking and valet service is $26 per day. They were very
accommodating about a late check out and did comp us the second day of parking
while we explored the city. Further, they provided cars and drivers to the
sights downtown.
The staff was fabulous. Or perhaps I should say that the concierge, Kevin, was
fabulous. He was filled with useful information, got us into restaurants, and
arranged tours. The concierge and drivers are necessary because the hotel is 10
blocks from most sights. While not a long distance the hills in Seattle make the
journey a challenge.
The room was small but adequate. The bathroom had the lightswitch outside the
room and was difficult to close the door while in the bathroom. DO NOT flush the
toilet while taking a shower. Scalding water will result. We had no problem with
wireless access and the room had nice amenities such as a stereo with cds, hot
pot for a nice selection of teas, a french press coffee maker. The bed was a
disappointment. But previous reviews had raved so perhaps our expectations were
too high. It was a double and the pillows were too large. The feather duvet was
too hot given that the ac worked poorly. Ok bed, but far from the best I have
ever slept in.
Worth a stay even if a tad overpriced. Be sure to note the changing day carpets
in the elevators. |
Hotel Review of the Sorrento Hotel Seattle
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May 3, 2009
The Sorrento is 100 years old, and when you step into the lobby, it's like
stepping back in time or like being in Europe. There is lovely antique style
furniture, beautiful wood paneling, a jazz pianist playing, and a fire burning.
The staff is wonderful. Very accommodating. I was on a business trip, and most
hotels for business use charge for internet access, use of the business center
for faxes, etc. This is all free! Also, there is a free town car (a London cab)
that will take you downtown when it is available. This is the only thing that I
would say not to rely on, because it is often booked. (I was there a week, and
got to use it I think 3 times). The restaurant is also excellent, with great
service there too. The rooms feature a living room with separate tv (2 tvs in
each suite), a separate bedroom, and a spacious bathroom area. There are even
books about the history of Seattle and the hotel in the rooms.
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Hotel Review of the Sorrento Hotel Seattle
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Apr 29, 2009
The Hotel Sorrento was wonderful. The staff were extremely relaxed, friendly and
helpful. The hotel has a wonderful old world charm. I noted a preference for
vegan food in the online reservation and the staff went out of their way to
address this on check in and when I went to the restaurant. The room was superb.
I would highly recommend a stay at the hotel Sorrento in Seattle.
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Hotel Review of the Sorrento Hotel Seattle
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