Hotel Review of the W Hotel Seattle
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Mar 2, 2010
I stay at W hotels all of the time, this is my second stay at the Seattle W, and
it's decent. Nothing out of the ordinary, exactly what you would expect from a
W. The bed and linens were SUPERBLY soft and comfortable.
And I, of course, love the Bliss amenities.
Here's the "but"....I love the Soapy Sap (shower gel). I use a ton of it. I
shower several times a day. Who cares? I'm on vacation, I want lots of towels
and lots of shower gel. When I called to ask some more, on my last morning
there, the "Whatever Whenever" person told me there would be a CHARGE for extra
amenities "since you're checking out today."
Really? You want to charge me for shower gel?
If somebody wants too much shower gel, just give it to them. It's a luxury
hotel. Surely people have asked for more unreasonable things than excessive
amounts of shower gel.
I was quite put-off by it, and because of that, I doubt I'll stay here again. As
a Starwood loyal member, I may as well go to the cheaper Westin a few blocks
away.
I would also note that their turn-down service is kind of useless...they come
around in the afternoon, not long after they do regular housekeeping. If you are
the kind of traveler who spends late afternoon in the room, getting ready for
dinner and a night out, you won't get turn-down service, because they'll show up
at like 5pm. Really, they should come in the evening when you're already
out...like 8pm 9pm.
But I guess that's why this property is only considered a "Level 4" when most Ws
are considered Level 5. $37/night parking, trying to avoid having nighttime
housekeeping staff, and CHARGING PEOPLE FOR EXTRA SHOWER GEL = Cheap tightwads
run the place.
Hotel Review of the W Hotel Seattle
Feb 24, 2010
Conveniently located just walking distance to the downtown shopping area.
I think the only concern I had was the self-parking fees - too expensive. We
managed to find a decent priced for $7/night over the weekend BUT when we left
they attendant told us that starting the following week they will be increasing
their fees up to $30/night. What a difference!! Anyways, that is downtown
parking so unless you want to walk 5 blocks away then you'll be paying $25 and
upwards/night.
Hotel Review of the W Hotel Seattle
Feb 9, 2010
I was stuck in Seattle for three extra days due to the East Coast blizzard and
found my home at the W. Many Ws make me feel about as cool as Homer Simpson, and
yes, if you want to see people wearing black, you can find them here. That said,
for an old guy on business I was at home at the W. Brian, the guest services
manager, got me a great room at an outstanding price. My corner room was
spacious, comfortable, and worked very well for me. Staff suggestions were good
(Serious Pie being a good, reasonably priced pizza place a couple of blocks
away, good suggestion). Great room, great view, comfortable bed, nice amenities.
Extremely centrally located, convenient to everything downtown
Hotel Review of the W Hotel Seattle
Feb 4, 2010
I surprised my husband with a trip to see Seattle. The W is beautiful, we were
checked in quickly and they had a birthday cake for my guy in the room. I was
kind of upset that I asked for a suite and they messed up my room so we ended up
with a deluxe but no biggie. The concierge was helpful but not the best I have
had. Room was nice, looks like any W we stayed at. The bar was fun but quiet,
had a good late night scene since the tourist wouldn't venture to far at night.
Shopping was a walk but the same stores I have in NYC. We did a lot of walking
since the location isn't prime but we were okay with that because what better
way to see a city. I liked Seattle and the outskirts but the people were very
quiet and there were a lot of homeless kids there. I wouldn't go back but would
go to Vancouver next time. Maybe just for a couple of days but move on.
Hotel Review of the W Hotel Seattle
Jan 30, 2010
Very clean, modern, new (looks new anyway), and the service is excellent. The
room service food is top notch as is what they store in the mini fridge. Thank
you! The only complaint I have is the car they called me upon checking out. The
driver had a hard time getting around, did not have a meter and did not know
what to charge me?
They should provide their own transportation. It would suit them well.Hotel Review of the W Hotel Seattle
Nov 28, 2009
We were celebrating our 9 year anniversary and stayed at the W for 2 nights.
Room was fine - a bit smelly but it was an upper floor with no windows, so maybe
musty stench is just what you get.
Our BIG complaint. We were new to Seattle and took the concierge advice and let
him book us a dinner reservation for Italian. We were dressed in jeans and
sweatshirts but he must have thought we were Madonna and Guy Ritchie cause we
booked us at a SUPER fancy place and we walked there, had to turn around and
walk back. THANKFULLY, the car parking people redeemed our night by retrieving
our car and sending us to Buca de Beppo - awesome, casual Italian food. Which is
what we asked for in the first place at the concierge. The 2nd night, we had a
different guy working for we asked for a Mexican food option. We told the
concierge about our previous night. We told him - casual Mexican. He hailed us a
cab and off we went. The cab driver couldn't find the place - cost us $20 cab
fare and then he dropped us off at some wierd, freaky tequila bar in the middle
of now where. Not a Mexican restaurant. Not a place for a young yuppie couple
either. Thought we'd entered the Twilight Zone. Had to find a cab back. The
parking people didn't know of any Mexican places so we ended up and the nearby
mall (since it was after 8) and ate there.
Ok, if you are the W, and are a prissy as you make your hotel to be - please
note that not everyone staying there is as "metropolitan". When you see two
people in jeans and gap sweatshirts asking for a dinner recommendation, don't
send them to a black tie restaurant OR a gay tequila bar! Ruined our trip
totally at night. I was super mad, but my hubby held me back from yelling at
both men.
I think the hotel needs to hire a few more quality workers AND a few front desk
people who know how to smile - GEEZ, what a downer the front desk is! It's like
they are so unhappy to see you.
The room is fine though....if that's all you're looking for Oh yeah, also $38
per day for
parking!!!! |
Hotel Review of the W Hotel Seattle
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Nov 23, 2009
Here are my reasons why I have chosen W several times before and still seriously
consider it every time I travel to Seattle.
Ambiance, rooms & restaurants: W Seattle has a boutique feel to it and you feel
chic the moment you step inside. I am particularly fond of the lounge in the
evening, when local or not, beautiful people come for drinks (and sometimes
food). The rooms are fine, nothing extraordinary but definitely won't dissapoint.
I don't have the same complaints as many others do about the dark hallways and
elevators. It's nice in a way but I find the dimmed lighting more Vegas than
luxe. It's a colour preference perhaps. The restaurant is expensive and the food
subpar. I've only eaten brunch there and try not to do that if I don't have to.
Service: Don't expect great service from the front desk, concierge, lounge
servers or at the restaurant. Room service is also slow and so is housekeeping.
The staff seem to have received no training in customer service.
Distance to shops: It's a bit of a walk but all downhill. If you want proximity
to Nordstrom, Hyatt is your hotel but I prefer W and just walk 5 min. to
Nordstrom.
Overall: If your stay is a short one which wouldn't give rise to too many
interactions with the hotel staff, then W is a great place to stay. It's
definitely worth a try for you to form your own opinion. |
Hotel Review of the W Hotel Seattle
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Nov 4, 2009
I travel on business to Seattle every week and stayed at the W for 2-3 days a
week for the past 3 months. It is a great place with a great location and great
service. The staff knows me by name and a very detail oriented.
I would suggest the restaurant downstairs. The place is always empty during the
week nights and I never went there but on a recent night I was too tired to go
outside and decided to get a quick bite. The lamb and cheese is great and
service is second to none. Needless to say, I will be back. |
Hotel Review of the W Hotel Seattle
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Sep 25, 2009 We stayed here for 3 days over the summer and found the rooms were
quote large (corner rooms) however did not have a great view.
Staff were quite okay, but did not help us with all of the bags (or offer to)
when we went to and from the hotel. Unfortunately we were a small walk -5-10
minutes from many of the restaurants down on the waterfront and a 5-10 minute
walk from Macys etc.
there were a couple of good restaurants close-by, including a subways and some
great breakfast places. |
Hotel Review of the W Hotel Seattle
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Sep 20, 2009
I cashed in my Starwood points for two nights at the W Seattle. Before arriving,
I upgraded to a fabulous room, which is a corner room on one of the higher
floors. The points were worth it: the room felt large, mainly because of the
long L-shaped hallway leading from the front door to the bedroom area and the
floor to (almost) ceiling windows that wrapped around the other side of the
room. The robes were soft, and I couldn't get enough of the Bliss spa bath
products. The bathroom was clean and efficient, but still pretty. The bed was
great, too, although I wish there was more choice of pillows. Maybe a firmer one
or a foam one? The office/business furniture in the room looked a little worse
for wear, though, and for a place this pricey, internet access should be free,
and the business center should expand its business hours; 9am-7pm doesn't really
work for non-business travelers. Instead, I went down the street and used the
public library's computers for free (your local tax dollars at work!).
Check-in went smoothly, and the young woman at the front desk was very helpful
and positive. Not quite what I expected at all. But the concierge--ugh. Both men
that I interacted with were snooty and not very helpful. Maybe it's because I
mainly asked about public transit, but I was told that both of them knew nothing
about it or how to get a transit map. They could, though, look up a specific
route online for me. That may have been helpful for dinner, but with a day full
of sightseeing, I wanted more information while I was out and about. The
barrista (barristo? it was a guy...) down by the Sculpture Park was way more
helpful, pointing me in the right direction of the bus tunnel (transit center)
as well as giving me a number to call Metro for bus times, directions, and
lines. Really, W Seattle, you need to hire that guy!
All in all, the hotel was fine. The view was great, street noise was low,
location couldn't be beat, and, well, I used points so I only paid taxes and
fees. If I was paying $300+ for a room, though, I'd expect a little more polish
and finesse, both in the furniture and the concierge. The concierge should make
you feel at home or at least well taken care of, and not like a piece of trash. |
Hotel Review of the W Hotel Seattle
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Sep 11, 2009
Friends in American book this hotel and was really looking forward to staying at
the W, as had heard about this chain.
The hotel is situated within the financial district, however is only a 10 mins
walk to Pike Place Market and the Monorail to the Space Needle.
Our friends advised they had booked 2 spectacular rooms, but were not available
on check in. (We had got a really good price on the room) Our room was not made
up, but as only dropping things off and then out to explore the city was not too
concerned. On return found an apology card and chocs!
Beds were really comfortable and had good nights sleep. However on the 2nd night
we spilt water on bed and turned the bottom quilted mattress around to find a
huge stain ! We were leaving the next day, and as friends had paid for 1 night
as a gift to my fiance and I, did not want to say anything in front of them. On
return to hotel on 2nd night found a DJ in reception and a party going on.
Luckily neither of us on the 4th and 12th floor, did not hear anything.
Our friends were travelling with their 15 month old son and had called to ask
about a cot and were told to bring their travel cot. When looking through the
hotel information pack it clearly stated that cots were available and to call to
request one.
Overall the hotel rooms were spacious and found them very comfortable. The
reception staff friendly. If you are looking for a good nights sleep and like a
boutique style hotel this is ideal.
Hotel parking very expensive around $44 a day !!! Found one around the corner
for $52 for the 2 days ! |
Hotel Review of the W Hotel Seattle
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Sep 3, 2009
Booking this Hotel months ago then reading all the reviews had us concerned
about our upcoming stay. We did not experience any of problems (rude staff, dark
rooms, etc). Actually we arrived 5 hours before check in. They met us at the
front door and offered to take our luggage up the elevator to the registration
desk for us. Although we were early their intent was to let us check into our
room if it was available at no additional cost. Because it was not ready, they
took our luggage and stored it for the day while we toured the city. When we
came back for check it the room was still not ready due to a late check out so
they upgraded our room so we would not have to wait and also gave us
complimentary drink tickets to use at their bar. Room was great and , for the
most part clean, but the blinds were very dusty when we opened them. |
Hotel Review of the W Hotel Seattle
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June 12, 2009
This is definitely the coolest hotel in Seattle. The W hotel chain has won
plenty of national attention and devoted fans for its oh-so-hip accommodations,
and here in the land of espresso and high-tech, the W Seattle is a natural. The
lobby has the look and feel of a stage set, with dramatic lighting and sleek
furniture, and in the evenings the space transforms into a trendy lounge where
Seattleites and visitors come to see and be seen. Rooms are not only beautifully
designed and filled with plush amenities, but also tend to be larger . They're
full of great perks, such as Bliss Spa bath products, goose-down comforters,
plasma HDTVs, and CD players (there's a CD library from which you can borrow
discs). Although the -09 and -02 "Cool Corner" rooms cost a bit more than
regular units, they are worth requesting. The W also has an extensive array of
amenities for your dog or cat, if yours happens to be traveling with you. |
Hotel Review of the W Hotel Seattle
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May 4, 2009
I can't say enough about my experience at the W! I loved the cool atmosphere,
this is obviously a hotel designed to be different, and it does a great job! My
first experience with the staff set the tone for the 5 days I stayed there.
After a cross country journey, I checked in to the hotel, only to find my credit
card was not accepted, the man at the front desk was patient and accommodating,
as I called the company to resolve the problem, which turned out to be a result
of charges being made in multiple states over a short period of time.
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Hotel Review of the W Hotel Seattle
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Apr 23, 2009
The room definitely fit its name it was "Spectacular" the beds were amazingly
comfortable! The view was fantastic. I was traveling with a dog, and he was
treated with the same level of service as I was! He had his own comfy bed,
special dog treats, and his own bowls! I took advantage of the complimentary dog
walking service, and the whatever/whenever staff was beyond accommodating! While
the hallway lighting is a bit dim, it added to the mood. I can't say enough
about the staff and quality of the hotel, and would highly recommend it! The
rates are extremely affordable considering the quality of the hotel.
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Hotel Review of the W Hotel Seattle
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Apr 3, 2009
Stayed 3 nights for meetings in Redmond. Trendy lobby and nice rooms
well-equipped. Service was as usual impeccable. Lobby is open on the bar which
gets noisy in the evenings so if you need seclusion avoid the W.
The location was perfect and the staff went out of their way to assist us with
information on ski packages, tours and shopping. The service was great! The
complimentary breakfast was a real treat and a money saver. We met other guests
from all over the United States and enjoyed visiting with them.
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Hotel Review of the W Hotel Seattle
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