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Hotel Reviews Best Western Airport Executel

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Hotel Reviews Best Western Airport Executel
September 15, 2011
Okay hotel, okay location. Served the purpose for one night. Dinner is very ordinary. The only thing that was a rank above was the free breakfast the next morning which included eggs, waffles, sausages.

Hotel Reviews Best Western Airport Executel
September 13, 2011
We stayed prior to, and following, a cruise and were very happy with what we got for the price. We booked through the 1-800 number and were served by a very helpful gentleman who got us the 'fly, stay, and cruise' package -- includes the shuttle to the ship (savings of $12 p.p.). The hotel is older, but has newly renovated bathrooms, comfortable beds, is neat and clean, and has very helpful and friendly staff. The breakfast is great and is served in a large area that becomes a restaurant in the evening. We stayed 2 nights and it appeared to be a popular place since the breakfast area was packed both mornings. The only downside to this hotel is its location (far from downtown) but they do have a shuttle that will take you to a mall (which we did not use) as well as the free airport shuttle (easy to book at the front desk).
We got back early from the cruise, and although our room was not ready, they gave us a secure place to store our luggage and gave us a room as soon as one was cleaned. Excellent staff.

Hotel Reviews Best Western Airport Executel
September 12, 2011
I am a Best Western Rewards client - always stay at BW whenever I travel because the rooms are always clean, the staff usually helpful, and the facilities are centrally located and well kept.

This hotel is none of the above. In the first place, the premises are old, the furniture is worn, the carpets are dirty and the walls are dingy. That could be forgiven were it not for the fact that the staff is unhelpful, with the exception of one shuttle driver and one new receptionist. Examples: there are no instructions posted in the computer room about operating the printer or informing a guest how to log in, which means one has to ask the front desk and if there is only one person there, well, tough luck. When one asks for assistance, the staff behaves as if they are either annoyed or clueless or both. The rooms have been updated but the walls are horridly thin. I asked for a "quiet room" and could still hear normal conversations down the hallway! Finally, guests are not informed that if they want a shuttle to the airport., they must make a reservation! My entire stay there would have been comical if not so horridly inadequate compared with normal Best Western reputation for quality and service.

Hotel Reviews Best Western Airport Executel
September 11, 2011
I stayed one night with an early morning flight. The free shuttle to the airport was great, and I was even able to enjoy the free breakfast before I left, as it started early. Apart from the free ride to the airport, my party used the shuttle to get us to the train into town, and we just had to call for a pickup when we were ready to come back. It was nice to be able to leave the car behind. Darryl the shuttle bus driver was very friendly and helpful, as were the front desk staff. Great value. Nice pool. Very comfortable and clean. Would definitely stay there again.

Hotel Reviews Best Western Airport Executel
September 9, 2011
Stayed here for one night in mid August and then 8 nights in September due to hurricane Irene because of flight cancellations. The hotel is very well maintained and the housekeeping staff keeps it spotless. The beds are very comfortable and the bathrooms are well cared for. The rooms would benefit by adding a microwave and a better TV with better channel selections. The free breakfast is well done, waffles, eggs, sausage, biscuits, cereal, toast, bagels, juice, coffee, tea, etc. It's best to get there early because the late risers stream in after 9 and the place fills up fast and food bins empty and silverware disappears. The breakfast area also serves as a dining room for dinner and I have to say it's one of the best hotel restaurants I've eaten in. The portions are large and the meals are VERY inexpensive. The two waitresses that served us the 4 times we ate there were the nicest people you could ask to meet. As others have noted, the location is in a semi-industrial area so having a car is a must. There is an IHOP nearby and a Safeway, both within walking distance. Other than that, you're out of luck. The free shuttle is great too, they'll take you to the airport where you can catch the light rail into Seattle and they will also drop you off at a couple of nice restaurants near the airport, 13 Coins and Sharps. Tip the guy a few bucks whenever you ride...they do a great job. I held off giving them 5 stars because we had called ahead the first time we stayed there to make sure we had a roll-away bed in our room since there were 5 of us and when we arrived (at 11:30PM) there was no roll-away bed and none were available. My son had to sleep on the floor on numerous blankets and pillows. They did give us a discount for our troubles though. The jets taking off and landing can be an annoyance at night but I think SeaTac suspends flights overnight. The business center is a good addition too allowing you to use a computer to work or book/confirm flights and print out boarding passes.

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Best Western Airport Executel Contact

Best Western SeaTac
20717 International Blvd
Seatac, WA

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