5 January 2012
Pros: This hotel is very clean, nicely decorated, relatively
quiet and the food in the restaurant is delicious. It's also
minutes from the airport, yet does not have that "airport hotel"
feel. Staff is friendly.
Cons: Pricey compared to nearby airport hotels (we paid
$200/night). Rooms are small. Indoor pool is nice, but loaded
with chlorine (atrium smells like a hot tub). Our daughters'
eyes were burning after their swim. Concierge level cocktail
hour is just a cash bar on the 8th floor. Food and drinks are
not included in the upgrade.
Now for the warnings: Do not trust anything the Marriott
reservation agent tells you. I made our reservation by calling
the hotel directly and being transferred to Marriott's main
reservation center. I normally book online, but wanted to know
why the rate was so much higher than the last time we stayed at
this property. I was told it was because of the holidays (our
stay was Jan. 3) and because the hotel was almost completely
booked. I was told there were only a few rooms left and I should
book immediately. When I told her I am a Marriott Rewards
member, the agent very nicely offered to upgrade us to concierge
level and she said she'd put us in a corner room since they're
larger. Great! But when we arrived, none of that happened. The
desk clerk didn't even have any notes in our reservation about
that. We asked if the hotel was booked and he said "no" and that
it was practically empty!! The reservation agent lied. We asked
if he would honor our promise of concierge level and he said he
would. We got to our room on the 7th floor, only to find the
concierge level is on the 8th floor! The desk clerk lied to our
faces. We were not in a corner room and despite the hotel's near
emptiness, we were put in a room next to a family with an infant
that cried much of the night.
We don't chalk this one up to a horrible experience. They were
minor problems, but you should be warned that promises made
during booking are not taken seriously.
Hotel Reviews Marriott Hotel Seatac
14 December 2011
Of late circumstances have found us staying at 5 star on-airport
hotels. I find them convenient but very expensive, spotless,
cold and lacking in any sort of character. The Marriot, by
comparison, was cheap, cheerful, cozy and welcoming. It's a very
short shuttle from the airport. I asked at the desk if I had
booked our room with breakfast. (I couldn't recall.) For $20 he
gave us an upgrade which included the full breakfast for us
both.
The hotel is one of those old style designs where the pool
anchors the main floor surrounded by lots of greenery. Alongside
is a dining area, because of renovations the only one available
at the moment. The rooms rise square on the four sides of the
pool.
Here is a tip - never stay in a North American hotel on a
Saturday night if you can avoid it. There's a ninety percent
chance there will be a stag party, a hen party, a wedding party
or a sports team staying somewhere in the hotel. There's a good
chance somebody will be running the halls, shrieking, at 3 in
the morning.
Kudos to Marriot. We were on the fifth floor and it was quiet as
a mouse all night. The room was clean, had all the amenities and
was absolutely fine for an overnight stay. At breakfast, buffet
style, there was none of that dreadful scrambled egg in a
warming tureen. A chef cooked your eggs how you wanted them on
request. The service was crisp and friendly. The previous
evening a delightful barman served us drinks and kept us amused,
a passing staff member helped us print our boarding passes.
We give the Marriot full marks for service and for caring. It
was refreshing to be so well treated.
Hotel Reviews Marriott Hotel Seatac
11 December 2011
Stayed Saturday night on the first floor facing the atrium.
Wonderful room, clean, high quality bed and linen.
This hotel is the best of the Marriott brands that I have
visited. The atmosphere and design is great, they've put a lot
of thought into this and thankfully haven't done what corporate
did to the Courtyard brand and ruin the local flare in favor of
some screwed up sense of what the traveller wants.
The atrium is beautiful, the spa was nice, but a little too hot.
Breakfast at the Aqua Terra was good. The waterfalls and foliage
add to a nice brunch.
This is a great spot for a couple in the winter looking for a
little bit of romance.
Hotel Reviews Marriott Hotel Seatac
September 12, 2011
Although the room was not large, it was clean and fully equipped as you would
expect Marriott to be. The hotel was very close to SeaTac. |
